Cookies Policy

WHAT ARE COOKIES?

A cookie is a text file that a web server can save on your computer’s hard drive to store some information about you as a user. Cookies are used for various purposes such as storing data for future visits, to recognize the user and avoid asking for authentication again, to know which pages you visit, or to save your preferences in customizable areas…). Usually websites use cookies to obtain statistical information about their web pages, and to analyze the behavior of their customers/users.

Cookies used for any of the following purposes are exempt from compliance with the obligations established in article 22.2 of the LSSI:

Allow only communication between the user’s equipment and the network.

Strictly to provide a service expressly requested by the user.

Thus, among the excepted cookies would be those that have the purpose of:

“User input” cookies.

User authentication or identification cookies (session only).

User security cookies

Media player session cookies.

Session cookies for load balancing.

User interface customization cookies.

Certain plug-in cookies for sharing social content

The specific uses we make of these technologies are described in the following sections.

TYPES OF COOKIES

Cookies can be classified according to the following criteria:

Depending on who sets the cookie, these may be:

Own Cookies: These are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Third-party cookies: These are those that are sent to the user’s terminal equipment either from a computer or domain managed by us or by a third party, but the information collected by the cookies is managed by a third party other than the owner of the website.

Depending on their retention period, cookies can be:

Session Cookies: These are those that last as long as the user is browsing the Web page and are deleted when browsing ends.

Persistent Cookies: They remain stored in the user’s terminal, for a longer time, thus facilitating the control of the chosen preferences without having to repeat certain parameters each time the Web site is visited.

Depending on their purpose, cookies can be:

Technical cookies: Technical cookies are those essential and strictly necessary for the proper functioning of a website and the use of the various options and services it offers. For example, those for session maintenance, those that allow the use of security features, sharing content with social networks, etc.

Personalization Cookies: Allow the user to choose or customize features of the Web page such as language, locale or browser type.

Analytical Cookies: These are used by Web portals to create browsing profiles and to know the preferences of users in order to improve the supply of products and services. They allow to control geographic areas of greater interest of a user, the information of the most accepted web, etc.

Advertising Cookies / advertising: are those that store information on user behavior obtained through the continued observation of their browsing habits, allowing to develop a specific profile to display advertising based on the same.

COOKIES USED ON OUR WEBSITE

www.rfhoteles.com uses the following types of cookies on the web:

Technical Cookies

They allow the user to browse the Web.

Personalization cookies

They allow to know the user’s preferences: language, products visited…

Analytics Cookies

We use Google Analytics cookies to quantify the number of users visiting the website. These cookies allow us to measure and analyze how users browse the Web. This information allows DISCO-TENERIFE LA QUINTA, SL. continuously improve its services and the experience of Web users. For more information, you can refer to the Google Analytics privacy page: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

Advertising and behavioral advertising cookies

These cookies are used to show relevant ads to users based on their use of our website. In addition, they limit the number of times each user views an advertisement and help DISCO-TENERIFE LA QUINTA, SL. to measure the effectiveness of its advertising campaigns. By browsing the Web, the user accepts that we install this type of cookie on their device and make queries when the user visits the DISCO-TENERIFE LA QUINTA, SL website. in the future.

Cookies installed in our web domain:

Cookie name – Purpose – Own / third party – Duration – When is it installed?

PHPSESSID – Technical – Own – Session – When accessing the Web site

utbi_rdr_utb-room-booking – Technical / Booking management – Own – Session – When accessing the website

klaro – Technical and strictly necessary that stores the acceptance of the installation of cookies – Proprietary – 1 year – When accessing the website

SSESS160289e75a8a8ec34d95fe93497df486 – Technical / Booking management – Proprietary – 24 days – When accessing the website

This website, like most websites, includes functionality provided by third parties.

Our website is a living website and may include new designs or services from third parties. This may occasionally change the cookie settings and cookies may appear that are not detailed in detail in this policy.

INFORMATION AND OBTAINING CONSENT FOR INSTALLATION

www.rfhoteles.com will try at all times to establish adequate mechanisms to obtain the User’s consent for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing of the existence of cookies and that by accepting them, the user consents to the installation of cookies.

HOW CAN I PREVENT THE INSTALLATION OF COOKIES?

The user can refuse the installation of all cookies, according to his/her preferences, except for those that he/she expressly authorizes or those that are of a technical nature and must be installed to guarantee the correct functioning of the web page, indicating those that he/she wishes to install or refuse in the pop-up or cookie acceptance window that appears when entering the home page. However, there are other ways to prevent cookies from being installed on your computer, as described below.

The user can configure his browser to accept, or not, the cookies he receives or to warn him when a server wants to save a cookie. Disabling some technical cookies does not guarantee the correct functioning of some of the web utilities.

The user will be able to exclude the storage of “analytical and advertising” cookies from Google Analytics on his or her terminal by means of the opt-out systems provided by Google Analytics.

Below, we also provide some examples of how to disable cookies:

Through the configuration of the browser itself:

Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-web

Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES.

Chrome: https://support.google.com/accounts/answer/61416?hl=es.

Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html

For further information, please refer to the Spanish Data Protection Agency’s web page that helps you to configure privacy settings in social networks, browsers and mobile operating systems. More information.

Through third-party tools:

There are third-party tools, available on-line, that allow users to detect cookies on each website they visit and manage their deactivation, for example:

http://www.ghostery.com

In any case, the user can allow or block cookies, as well as delete your browsing data (including cookies) from the browser you use. Please refer to the options and instructions provided by your browser for this purpose. Please note that if you accept third-party cookies, you will need to delete them from your browser options.

LINKS TO OTHER WEBSITES

If you choose to leave our Web site through links to other Web sites not owned by us, we are not responsible for the privacy policies of those Web sites or the cookies they may store on your computer.

HOW DO WE COLLECT AND USE IP ADDRESSES?

Web servers will be able to automatically detect the IP address and domain name used by users.

An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows the subsequent processing of the data in order to know if you have given your consent to the installation of cookies, perform measurements only statistics that allow to know the number of visits made to the Web, the order of visits, the point of access, etc..

INTERNATIONAL TRANSFER OF DATA

The cookies installed on our web domain are installed on our server so the data collected in them are not subject to international data transfers.

Third-party cookies installed on our website by third-party domains may be subject to international data transfer. For more information on the possible international transfer of data that these cookies may involve, we recommend that you click on the “more information” section of the cookie you wish to consult.

UPDATE OF OUR COOKIE POLICY

This policy is reviewed periodically to ensure that it is current and may be amended. We recommend that you visit the page regularly where we will inform you of any updates in this regard.

Date: 09/05/23