BASIC DATA PROTECTION INFORMATION
Responsible DISCO-TENERIFE LA QUINTA, SL.
Purpose Respond to requests made through the web, manage the sending of information, manage your online reservations or register as a user.
Legitimation Consent of the interested party and execution of a pre-contract / contract.
Recipients No data will be transferred to third parties except legal obligation or in the event that it is necessary to meet your request.
Rights You may exercise your rights of access, rectification, deletion and opposition, limitation of processing, data portability and not to be subject to automated individualized decisions.
Additional information Additional information on data protection can be found on our website.
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
The data controller is DISCO-TENERIFE LA QUINTA, SL. :
Identity DISCO-TENERIFE LA QUINTA, SL.. – B38319042
Address Calle Enrique Talg, 15, 38400 – PUERTO DE LA CRUZ (Santa Cruz De Tenerife)
Email: [email protected]
DISCO-TENERIFE LA QUINTA, SL. informs the user that the data that they provide us through browsing our website, the contact form or when sending emails, will be processed by DISCO-TENERIFE LA QUINTA, SL. and that said treatment is included in the Register of Treatment Activities managed by DISCO-TENERIFE LA QUINTA, SL. in accordance with the provisions of the RGPD.
WHAT ARE YOUR PERSONAL DATA USED FOR?
To send you the information and provide you with the service you request through the various forms available on our website.
Provide you with information about offers, products and services requested.
Occasionally, DISCO-TENERIFE LA QUINTA, SL. may use your personal data to send you notifications by email. Such notifications will be made to inform about changes in our services or products or in our policies and legal conditions.
Process your purchase on-line through our platform.
Send you commercial communications about offers, activities and promotions of DISCO-TENERIFE LA QUINTA, SL. and of the sector that could be of interest to you by conventional or electronic means when you have checked the box that you wish to receive information.
Google, including all of its tools, complies with the EU-US Privacy Shield Framework as set forth by the United States Department of Commerce regarding the collection, use and retention of personal information from European Union member countries.
www.rfhoteles.com will try at all times to establish adequate mechanisms to obtain the User’s consent for the installation of cookies that require it. When a user accesses our website a pop-up appears informing of the existence of cookies and that if you continue browsing our site you consent to the installation of cookies. The acceptance of the installation of cookies entails the acceptance of the conservation of the IP address in the records of www.rfhoteles.com, together with the date of acceptance, for a period of one year, in order to demonstrate the consent given. . You can obtain more information in our “Cookies Policy”.
WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?
The legitimacy for the processing of your data by DISCO-TENERIFE LA QUINTA, SL. it’s based on:
In the execution of a pre-contract/contract to send you the information and provide you with the requested service, for the management of your online reservation and to register you as a registered user, not being possible otherwise.
In the consent of the user for the sending of commercial communications of the offers, activities and promotions of DISCO-TENERIFE LA QUINTA, SL. and the sector that could be of interest to you. The user may revoke the consent given at any time.
HOW LONG DO WE KEEP YOUR DATA?
The data to send you the information or provide you with the service you request through the various forms available on our website, to manage your online reservation through our platform, and your registration as a user will be retained for as long as the contractual relationship is in force, and once completed during the legal statute of limitations.
The data processed for the sending of commercial communications on offers, activities and promotions of DISCO-TENERIFE LA QUINTA, SL. and the sector that could be of interest will be kept as long as the user does not revoke the consent given.
The IP address obtained through cookies will be kept for a period of one year, in order to demonstrate the user’s consent.
Regarding the period of conservation of cookies, you can obtain more information on our website in the section “Cookies policy“.
WHAT KIND OF DATA DO WE PROCESS FROM OUR USERS?
DISCO-TENERIFE LA QUINTA, SL. processes the following categories of data:
Data of the users who fill in any of the available forms: The personal data that DISCO-TENERIFE LA QUINTA, SL. requests include:
Identification data: name and surname, telephone, postal and electronic address
Data related to the application
Data of users who register on our platform:
Identification data: Name and surname, postal and electronic address, telephone, billing address.
Data of the users who make a reservation:
Identification data: Title, name, surname, postal and electronic address, telephone, billing address.
Transaction data: Products purchased and means of payment
Data of users who browse our website: Data provided by cookies.
Sólo los mayores de 16 años pueden facilitar datos a través de nuestra web. If you are under this age, you must have the consent of your parents or legal guardians.
The User guarantees the authenticity and timeliness of all data communicated to DISCO-TENERIFE LA QUINTA, SL. and declares that he is over 16 years of age, and will be solely responsible for any false or inaccurate statements he makes.
Personal data processed by DISCO-TENERIFE LA QUINTA, SL. They can be mandatory or voluntary.
Voluntary information is information that the user is not required to provide in order to contact us.
The fields marked with an asterisk (*) or with the word (required) in our forms are mandatory, refusal to provide them will result in the impossibility to provide the service or fulfill your request.
In the event that you provide us with data from third parties, you declare that you have their consent and you agree to transfer the information that we provide you in this clause, exempting DISCO-TENERIFE LA QUINTA, SL. of any type of obligation. However DISCO-TENERIFE LA QUINTA, SL. may carry out verifications to verify that the third party has been informed by adopting the diligence measures established in the data protection regulations.
TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
No data will be transferred to third parties unless required by law or in the event that it is necessary to fulfill your request.
WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?
The user can exercise the following rights before DISCO-TENERIFE LA QUINTA, SL. :
– Access to your personal data
– Rectify them when they are inaccurate or incomplete
– Request the deletion or cancellation of data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
– Oppose your treatment
– To request the limitation of the processing of their data when any of the conditions provided for in the regulations are met.
– Request the portability of your data in the cases provided for in the regulations.
– Prevent being subject to automated decisions
– Revoke consents granted
In order to exercise their rights, users must send a letter indicating the right they wish to exercise and enclose proof of identity and a postal or e-mail address for notification purposes. This request can be made, either by postal mail to: DISCO-TENERIFE LA QUINTA, SL. Calle Enrique Talg, 15, 38400 – PUERTO DE LA CRUZ (Santa Cruz De Tenerife), or at the following email address: [email protected].
DISCO-TENERIFE LA QUINTA, SL. You must answer the request for the exercise of rights within one month from receipt of the request. This period may be extended for a further two months if necessary, taking into account the complexity and number of applications. We will inform you of any extension within one month of receipt of the request, stating the reasons for the delay.
Likewise, the interested parties have the right to complain to the competent Control Authority (Spanish Agency for Data Protection) when they consider that DISCO-TENERIFE LA QUINTA, SL. has violated the rights that the data protection regulations recognize at www.aepd.es
ARE MY DATA SECURE?
DISCO-TENERIFE LA QUINTA, SL. has a contract in force with the hosting company DonDominio for the hosting of its website. It is a European company and has the latest systems in security measures.
DISCO-TENERIFE LA QUINTA, SL. guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data, taking into account their reserved nature.
DISCO-TENERIFE LA QUINTA, SL. undertakes that said data remain secret, treating them with the utmost confidentiality, and declares to have implemented in its information system, the security policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF PARLIAMENT EUROPEAN AND COUNCIL of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free circulation of these data (GDPR).
All data provided through our platform is done through a secure protocol. Our website has an SSL certificate that allows an encrypted connection to be established when a user visits our website and exchanges information with us.
DO YOU NEED AN ACCOUNT AND/OR PASSWORD?
The user can register on our website, for which it is essential to create an account. It is the user’s responsibility to maintain the confidentiality of the account information, including the password, as well as any and all activities that occur in it.
The user has the obligation to inform DISCO-TENERIFE LA QUINTA, SL. immediately in the event of illegitimate use of your account or password, or if any security-related problem occurs, by sending an email to [email protected]
LINKS TO OTHER WEBSITES
If you choose to leave our website through links to other websites that do not belong to our entity, DISCO-TENERIFE LA QUINTA, SL. will not be responsible for the privacy policies of said websites or the cookies that they may store on the user’s computer.